Terms of use

This network of websites (the ‘Network’) is operated by V.i.p. Petfoods (aust.) Pty. Ltd. ABN 98069880164 (‘V.i.p Petfoods’). Your use of any information, images and text contained on the Network (together the ‘Material’) is governed by these Terms of Use and the Privacy Policy. You acknowledge and accept that your use of the Network indicates your acceptance of these Terms of Use and the Privacy Policy.


1. Variation of Terms of Use

These are the current Terms of Use and replace any previous Terms of Use. V.i.p Petfoods may at any time vary the Terms of Use by publishing varied Terms of Use on the Network. You acknowledge that by doing this, V.i.p Petfoods has provided you with sufficient notice of the variation of the Terms of Use and that you will comply with the Terms of Use, as varied from time to time and at any time. Since you are bound by these Terms of Use, you should periodically refer to them.


2. Information on the Network

V.i.p Petfoods has made reasonable efforts to ensure that the Material is free from error. V.i.p Petfoods however does not warrant the accuracy, adequacy or completeness of Material. The Network is intended to provide general information only. Information contained in the Network does not constitute or contain professional or other advice and may contain information that is outdated or incorrect. If you require specific information or assistance please call us on 1800 732 573. All Material is subject to change without further notice.


3. Communication facilities

3.1 The Network contains communication facilities which allow for feedback by users to V.i.p Petfoods, and may contain other electronic messaging and notice services (Communication Facilities).


3.2 It is a condition of your use of any Communication Facility and your access to the Network that you DO NOT do any of the following:

(a) post or transmit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information, image, text or other material of any kind whatsoever, including without limitation any transmissions that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law;

(b) post or transmit any information, image, text or other material of any kind whatsoever which violates or infringes upon the rights of any other person, without first obtaining permission from the owner or relevant right holder;

(c) post or transmit any Material of any kind which contains a virus or other harmful component;

(d) post, transmit or in any way exploit any Material of any kind for commercial purposes, or which contains any promotional material or advertising;


3.3 V.i.p Petfoods may from time to time monitor or review the contents of its Communication Facilities and reserves its right to edit, refuse to post or to remove any Materials (in whole or in part) that in V.i.p Petfoods's sole discretion is in any way objectionable or in violation of any applicable law or these Terms of Use. V.i.p Petfoods has no obligation whatsoever to monitor any Communication Facility or to edit, delete or refuse to post such contents, nor is V.i.p Petfoods responsible for any contents in any Communication Facilities. You expressly acknowledge and agree that the Communication Facilities provide a means of public and not private communications.


3.4 V.i.p Petfoods reserves the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of anyone posting any materials which violate any applicable or relevant law.


4. User licence to V.i.p Petfoods

4.1 By placing any information or other material on the Network (including inputting data or engaging in any other form of communication), you grant to V.i.p Petfoods a perpetual, royalty-free, non-exclusive, irrevocable, unrestricted, worldwide licence to do the following in respect of the information or material:


(a) use, copy, sublicense, redistribute, adapt, transmit, publish and/or broadcast, publicly perform or display; and

(b) sublicense to any third parties the unrestricted right to exercise any of the foregoing rights granted.


4.2 The foregoing grant includes the right to exploit all proprietary rights in any such information or other material including but not limited to rights under copyright, trademark, service mark or patent laws under any jurisdiction worldwide. You expressly waive in favour of V.i.p Petfoods and any other party authorised by V.i.p Petfoods all moral rights and any similar rights in any jurisdiction which you may have or hereafter acquire in respect of any relevant communication or other material. At the request and expense of V.i.p Petfoods, you will execute and deliver to V.i.p Petfoods such instruments and take such other actions as may be required to give full legal effect to this grant of licence and waiver.


5. Linked websites

The Network may contain links to other websites operated by third parties (Third Party Websites). V.i.p Petfoods does not endorse or approve of the operators of Third Party Websites or the material on Third Party Websites. V.i.p Petfoods makes no warranties regarding the accuracy, adequacy or completeness of the material on Third Party Websites. Also, V.i.p Petfoods makes no warranties that material on Third Party Websites does not infringe the intellectual property rights of any person or that reproduction of material on Third Party Websites is authorised.


6. Hyperlinking to V.i.p Petfoods' Network

6.1 Unless V.i.p Petfoods provides prior written consent, you are prohibited from:


(a) placing a hyperlink to V.i.p Petfoods' Network; and/or

(b) saving or otherwise using any of V.i.p Petfoods' intellectual property or other property on your web site.


6.2 V.i.p Petfoods is not liable for and you must indemnify V.i.p Petfoods against all liabilities, claim, actions, demands, suits, costs, expenses, damage, harm or loss, including any consequential losses, suffered or incurred by V.i.p Petfoods arising directly or indirectly from or in connection with your use of the Network, particularly any material posted by you in breach of these terms and conditions.


6.3 Nothing V.i.p Petfoods does or fails to do in connection with this clause 6, including failing, delaying or exercising a single or part of a right, will prejudice or operate as a waiver of V.i.p Petfoods' rights or otherwise prevent the exercise of V.i.p Petfoods' rights.


7. Disclaimer and limitation of liability 

7.1 The Trade Practices Act and similar State and Territory Legislation in Australia may confer rights and remedies on you in relation to the provision by V.i.p Petfoods of goods or services on the Network which cannot be excluded, restricted or modified (‘Non-excludable Rights’). V.i.p Petfoods does not exclude any Non-excludable Rights but does exclude all other conditions and warranties implied by custom, law or statute.


7.2 Except as provided for by the Non-excludable Rights:


(a) all Materials are provided "as is" and without warranties of any kind, either express or implied;

(b) V.i.p Petfoods and its suppliers expressly disclaim all warranties of any kind including but not limited to implied warranties of merchantability and fitness for a particular purpose;

(c) V.i.p Petfoods does not warrant that the functions contained in any Material or any Communications Facility or your access to the Network will be uninterrupted or error-free, that any defects will be corrected or that the Network or the server which stores and transmits Materials to you are free of viruses or any other harmful components;

(d) V.i.p Petfoods does not warrant or make any representation regarding your access to, or the results of your access to, the Network (including any related or Third Party Websites) or any Material in terms of correctness, accuracy, timeliness, completeness, reliability or otherwise.


7.3 To the fullest extent permitted by law, V.i.p Petfoods' liability for breach of any implied warranty or condition which cannot be excluded is limited at the option of V.i.p Petfoods to the following:


(a) in the case of services supplied or offered by V.i.p Petfoods:

(i) the supply of the services again; or

(ii) the payment of the cost of having services supplied again; and


(b) in the case of goods supplied or offered by V.i.p Petfoods:

(i) the replacement of the goods or the supply of equivalent goods;

(ii) the repair of such goods;

(iii) the payment of the cost of replacing the goods or acquiring equivalent goods; or

(iv) the payment of the cost of having the goods repaired.


7.4 Under no circumstances (including but not limited to any act or omission on the part of V.i.p Petfoods) will V.i.p Petfoods, its officers, employees, agents, contractors or its related entities be liable for any direct, indirect, incidental, special and/or consequential damages, loss, claim, expense or loss of profits whatsoever which result from any use or access, or any inability to use or access, or misuse by you or any other party, of the Network or otherwise in connection with any material or the Communication Facilities.


8. Intellectual property rights

All Material on the Network is protected by copyright and other intellectual property rights, whether registered or unregistered. The copyright is owned by V.i.p Petfoods, companies related to V.i.p Petfoods or third parties. No Material contained on the Network may be modified, copied, transmitted, distributed or reproduced without the prior written approval of V.i.p Petfoods. You must not use the Network in any manner or for any purpose which is unlawful or in any manner which violates any right of V.i.p Petfoods, a related entity of V.i.p Petfoods or relevant third party or which is prohibited by these Terms of Use.


9. Termination

These Terms of Use and your access to the Network may be terminated at anytime by V.i.p Petfoods without notice. All restrictions, disclaimers and limitations of liability by V.i.p Petfoods will survive termination, however you will be no longer authorised to access the Network.


10. General

These Terms of Use are governed by and construed in accordance with the laws of NSW, Australia. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales. If any provision of these Terms of Use is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms of Use, which will continue in full force and effect.


Win A Nature’s Gift Giftpack
Full Terms & Conditions
Condition of Entry:
The terms and conditions on the entry form and prize information form part of the conditions of entry. Entry into the promotion is deemed to be an acceptance of these conditions of entry.
  1. Entry is open to Australian residents aged 18 years or over (“Eligible Entrant”). Purchase of Nature’s Gift Product is not required for entry into the promotion.
  2. Employees, and their immediate families, of the Promoter and agencies associated with this promotion are ineligible to enter. The Promoter reserves the right to verify validity and disqualify any Eligible Entrant who tampers with the entry process or submits an entry not in accordance with these terms and conditions. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
  3. Promotion commences at: 9:30am on 05/08/2017 and closes at 5.00pm on 06/08/2017 AEST for the Dog Lovers Show being held at Royal Hall of Industries and the Hordern Pavilion, Moore Park Sydney, NSW. Draw to be conducted on 09/08/2017 at 3.00pm AEST at Real Pet Food Company, 39 Albany Street, Crows Nest NSW 2065
  4. To enter, applicants must sign up on the iPad on the Nature’s Gift stand at the Dog Lovers Show to receive email updates from Nature’s Gift.
  5. Limit one entry per person. One entry will be drawn to win a Nature’s Gift giftpack. Prize includes; A selection of Nature’s Gift products worth $350.
  6. The winner does not need to be present at the draw. The winner will be notified via email within 30 days of the promotion closing date. The winner will be contacted to organise claim of the “Prize”. A notification will be placed on the Nature’s Gift Facebook page https://www.facebook.com/NaturesGiftAustralia/ of the winner of the prize within 30 days of the promotion closing date.
  7. All Prizes are subject to the terms and conditions associated with that Prize. The Prize cannot be exchanged for money.
  8. All entries become the property of the Promoter. The Promoters’ decision is final and no correspondence will be entered into regarding the decision. No responsibility is accepted for lost entries.
  9. If a Prize (or part of any Prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the Prize (or that part of the Prize) with an alternative Prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
  10. The Promoter collects personal information in order to conduct the promotion and may, for this purpose, disclose such information to third parties, including, but not limited to, Prize suppliers. Entry is conditional on providing this information. The Promoter may, for an indefinite period unless otherwise advised, use the information for promotional, marketing and publicity purposes including sending electronic messages or telephoning the Eligible Entrant. Eligible Entrants should direct any request to access, update or correct information to the Promoter. The Promoter’s privacy policy can be viewed at http://www.naturesgift.com.au/en-au/privacy-policy
  11. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the promotion, including, but not limited to, where arising out of the following: a) taking a Prize; b) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control); c) any theft, unauthorised access or third party interference; d) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; e) any variation in offer value to that stated in these conditions of entry; or f) any tax liability incurred by a claimant.
  12. Promoter is Real Pet Food Company Pty Ltd, ABN 54 618 564 25.
  13. Authorised under NSW Permit Number LTPS/17/16363

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